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WARRANTY INFORMATION
NTK Computer Corp. warranties all hardware purchased
as an individual component for a period of six
months from the date of purchase due to defect in
the hardware. If the item is not in stock, NTK will
RMA the component to the vendor or manufacturer for
repair or replacement. If the component
has sustained physical damage, the warranty is
voided.
NTK Computer Corp., will honor a full refund
for any hardware that has no physical defects, up to
7 DAYS after date of purchase. All software
drivers and manuals must accompany the return as
well as the original box. Any returns for
refund after 7 days will be charged a 15% restock
fee. There will be no refunds after 30 days
from the date of purchase.
NTK Computer Corp.'s custom built systems have a
full one year parts and labor warranty, depot NTK
Computer Corp. If your PC fails due to
hardware defect, NTK Computer will repair at no
charge to the customer. However, if the
problem is software related, the warranty does not
apply.
Software purchased from NTK Computer Corp.,
may not be returned.
NTK Computer Corp., charges a minimum labor
charge for diagnosing PC's. There is a $45.00
charge on all PC's that are not covered by NTK
Computer Corp. warranty. This is subject to a
higher bench fee depending on the brand and age of
the computer. The $45.00 charge will be
applied toward repairing the PC, if the customer
elects to do so. There is no guarantee that
data or software will be saved by NTK.
We are not responsible for loss of data or software
at NTK.
NTK Computer Corp., will charge a minimum of
85.00 for software related repairs. This
includes virus removal, spyware removal,
reconfiguring Windows or loading and configuring
software.
Computers that are left for repair for over 60
days at NTK Computer Corp., will not be stored. They
will be disposed of.
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